After we build the boards, most orders outside the US will ship directly from the factory and arrive approximately 2-5 weeks after shipment.
US orders will be shipped via container to San Diego and then via courier to your door, they'll arrive approximately 6 weeks after shipment from the factory.
Please refer to this table for shipping rates and handling times.
Note: There's an additional shipping fee for orders to Hawaii and Alaska. If you order from Hawaii or Alaska, please choose the corresponding add-on perk at checkout, it will cover the shipping to your door.
Who is responsible for any additional taxes, duties or VAT?
Our freight forwarder has reported the fees for most of the shipping locations are inclusive of taxes. If any additional taxes are levied, the backer is responsible. Please check your country's import duties before purchasing. It is 0% in the US and varies internationally - we'll do our best to minimize this for you.
Can I test one at your office?
Yes! Come cruise by the showroom at 4170 Morena Blvd San Diego. Please wear a mask and sanitize!
What's the refund policy?
Please refer to IndieGoGo's policy here
. Shortly after an order is placed, we will lock the contribution. This means we have begun placing orders for the components to build the board with our suppliers. At this point we can’t change or refund the order. We don’t mess around with production - when you order a board, we build you a board!
Can I pick mine up in San Diego to avoid the shipping charge?
Sorry, we can’t offer local pickup. We expect a very busy shipping season and to speed up all deliveries we will be shipping via UPS, Fedex and other couriers.
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